Question 1

Can I trade my old device in for a new one?

Accepted Answer

Yes. You can swap your old device for a new one and pay only the difference, or sell it to us for cash instead. Inspection is free, the value depends on the device's condition once we have checked it, and it applies to any device we stock.

Question 2

Do you ship outside Cairo and Giza?

Accepted Answer

Yes, we deliver to every governorate in Egypt. Cairo and Giza are fastest; elsewhere goes through a courier. We confirm cost and timing on WhatsApp once we have your address.

Question 3

Why are there no prices on the site?

Accepted Answer

Computer parts move in price constantly, so we confirm the current price and availability on WhatsApp rather than leave an old number on the page.

Question 4

Is there a warranty?

Accepted Answer

New devices carry the manufacturer's warranty; refurbished and used devices carry a store warranty. The exact period is listed on each product page.

Question 5

Do you repair devices bought elsewhere?

Accepted Answer

Of course. We take in any computer or laptop for repair whether or not you bought it from us.

Question 6

Do you build custom PCs?

Accepted Answer

Yes. We build to your use case and budget, whether gaming, editing or office work.

Question 7

What are your opening hours?

Accepted Answer

The store is open every day of the week, 14:00 to 01:00.

Question 8

How can I pay?

Accepted Answer

Cash in store, cash on delivery for orders we ship, or bank transfer and mobile wallet.